FAQ’s About Chiang Mai Segway City Tours


What is a Segway? How does it work?

The Segway Personal Transporter (PT) is the first of its kind— a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that monitor your balance 100 times a second and automatically respond to your body’s movements. To move forward, the rider simply leans forward. To stop or move backwards, the rider leans back slightly. The rider glides smoothly as the Segway senses where you want to go.

How do I learn to ride a Segway in Chiang Mai?

First time customers are required to take a 15 minute training session on a Segway with our Glide Guys to ensure a safe and enjoyable experience. Riders are also trained on emergency stops and all applicable road safety rules. All riders are required to wear a helmet along the Segway tour.

Important: Please arrive 15 minutes before your scheduled time to check in and start your training.

Can I test drive a Segway for 5 minutes?

Yes, you can. However, for safety reasons, only registered customers will be trained and allowed to participate in a tour.

Our Segway Tour programs are safe, both on the streets and on the pathways. It is each rider’s responsibility to respect road signs, pedestrians, bikes, cars, other vehicles for a safe enjoyable ride. Each tour includes two guides, one in front and one in the rear to direct traffic, indicated turns and warn you of any unusual condition they see along the way.

Are Segways safe for children, the elderly or people with disabilities?

Safety is our number one priority! All guests must weigh at least 88 pounds (40 kilograms) or not be over 253 pounds (115 kilograms). Children under 18 must be accompanied by an adult or guardian.

Should your child be under 40kg It is still possible to have fun for the entire family. We can arrange a Tuk Tuk to transport the child to each destination whereby they can then experience the Segway in a safe environment with a Safety Officer in control of the Segway. There is no Segway fee for the underweight child however the Tuk Tuk cost is 500THB.

Health Guidelines

A Segway PT is not an ideal mode for people with some mobility issues. All guests must be able to easily and quickly step on and off the Segway PT without any assistance, which requires physical abilities similar to climbing and descending stairs without assistance or use of a handrail. Also, Segway riding is not allowed for pregnant women.

If you book a Tour and any of your guests do not meet the minimum age/weight criteria they cannot be allowed.

How long and far do I ride?

There are two tour lengths – 2 and 3 hours. Each includes a 15 minute training. Please ask your Glide Guy for details.

Do we go inside museums or temples?

Each Tour is under the guidance and leadership of our Glide Guides. They will determine stops, options and whether there is time to visit any attractions. However, our tours are primarily designed to see the city from the comfort and convenience of a a Segway, and they are NOT temple tours. A private Segway Tour Program can be arranged if you contact us but requires purchase of all seven available Segways and at a slightly higher rate.

How far in advance do I need to reserve for a Segway Tour?

Reservations are recommended. 48 hours in advance reservations are usually sufficient and can be made online, through partnering agents or by phone at 084 614 4004.

What should I wear gliding a Segway?

Dress is comfortable and it is highly recommended that you wear comfortable closed toe flat shoes (no high heels or flip flops, and sandals must strap on securely to your feet). With tropical weather in Thailand, a sport t-shirt and trousers are a good fashionable idea. Each Segway PT has a small handlebar storage bag for cameras, light jackets and purses. Backpacks or bulky bags will not fit in the handlebar bags. Please leave bulky backpacks at your place of lodging.

Can I rent a Segway without the Segway Tour Program?

For our Chiang Mai tour programs, we do not allow rental of a Segway PT without supervision from our Glide Guys. However, Segway Gibbon also handles other types of Segway PT rentals and Private to Corporate Events. Call by 084 614 4004 for more information.

If you are interested in renting a fleet of Segways and/or want to personalize them with your company’s logo, please contact us at 084 614 4004.

Segway Gibbon also can handle sales of Segway units for personal use, security, police and military.

Are the tour programs cancelled in case of bad weather?

No, our Segway tour Programs are ON light rain or shine. We have ponchos available for anyone and the Segways themselves are designed to run in any weather. In the rare case of a tour program cancellation due to severe weather, we will offer space on an alternate date or time (if space is available.) Each Segway PT has a handlebar storage bag for cameras, light jackets and purses.

Do I have to sign any document before riding a Segway?

Before any tour departure, you are required to fill in our Registration Form and sign a Liability Waiver.

Can I arrange for a private group event?

Yes – We offer private group Attraction Programs for corporate functions and families. Private Attraction Programs are for groups from 2 to 6 people. Larger groups can be split. Please contact us first so that we can arrange the most appropriate trip for you. Prices will be quoted after we customize your Attraction Program.

How does Segway PT help prevent Global Warming?

Segway’s vision is to produce eco-friendly short-distance transportation alternatives for many of the short journeys that are typically made by car. The Segway PT has many benefits for riders and the environment: less gas to buy, easier to park, and less wear on your car.

It can also help reduce the impact of global warming by reducing our greenhouse gas output and consumption of imported fossil fuels. Zero-emissions are given off during Segway operation, allowing you to go indoors with a Segway PT. It does draw electric power during recharge, but that electricity causes fourteen times less greenhouse gas emissions (esp. CO2) than driving a car.

When gliding on a Segway PT, you are doing more than just shifting your consumption from petroleum to electric. Everything about the Segway PT was designed to use electricity as efficiently as possible.

Guided Segway Tours in Chiang Mai, The best travel activities on a Segway in Thailand.

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